Privacy Policy
This Privacy Policy was last updated on January 15, 2025. Please read it carefully before using our booking application. By using our services, you agree to this policy. If you don't agree, please don't use the service.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:
- Name, email address, and phone number
- Booking preferences and appointment details
- Calendar integration data (with your permission)
- Communication history and support requests
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our booking services
- Process appointments and send confirmations
- Send SMS reminders and notifications
- Improve our services and user experience
- Respond to your questions and support requests
- Analyze usage patterns and conduct marketing research using anonymized data
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Service providers who assist in operating our platform
- SMS service providers for appointment reminders
- Calendar integration services (Google Calendar, etc.)
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how you use our services. You can control cookie settings through your browser.
7. Third-Party Services
Our service integrates with third-party services like Google Calendar and SMS providers. These services have their own privacy policies, and we encourage you to review them.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@appointmentbooking.co.